- Discovery phase: online catalogs, pricing, reviews readily available for customers to browse at their own liking.
- Integrated mobile payment solution connected to seller’s tablet to allow customers make the order, and payment directly to sales associates (one point of contact).
A digital ecosystem to create a seamless customer journey from discovery to payment, and connect physical stores to digital platforms (including e-commerce).
A fluid customer experience from discovery all the way to checkout
A mobile “digital assistant“ to empower sales associates
- Provides access to all relevant information – catalog, inventory, pricing, key product information (ADVICE & COMPARISON), and push related products / services to empower sales associates to offer a more consultative sales service.
- Ability to project content on screens to substantiate sales pitches as well as store promotions.
- 97% OF SALES MADE ON MOBILE DEVICE
- 130STORES DEPLOYED
- 1500SALES PEOPLE EQUIPPED
of sellers feel more positively perceived since they have become equipped with “digital assistants“96%
of sellers feel customers are more satisfied92%
feel that “digital assistants“ allow them to sell more72%